PRIVACY POLICY

Effective Date: October 15, 2026

Miel Aesthetic Med Spa LLC, doing business as Miel Med Spa (“Miel Med Spa,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mielmedspa.com, communicate with us, submit an inquiry or appointment request, interact with our social media accounts, or provide information through lead forms or other digital services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Appointment requests
Services or treatments you are interested in
Messages and inquiries you send to us
Information submitted through contact forms, TikTok, Meta/Facebook, Instagram, or other platforms
Any other information you choose to provide

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, approximate location, referral source, and interactions with our website.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and messages
Provide information about our services and treatments
Schedule, confirm, or manage appointments
Contact you regarding a request you submitted
Provide customer service
Improve our website, services, and customer experience
Understand website and marketing performance
Send promotional or informational communications when permitted by law and with any required consent
Maintain the security and integrity of our website and systems
Comply with applicable legal and regulatory requirements

3. Social Media and Lead Generation Forms

We may collect information when you interact with Miel Med Spa through platforms such as TikTok, Facebook, Instagram, or other social media services.

If you complete a lead generation or contact form through one of these platforms, the information you provide may be shared with Miel Med Spa so that our team can respond to your inquiry or assist you with an appointment.

These platforms may separately collect and process information according to their own privacy policies and terms.

Please do not submit sensitive medical information, diagnoses, medical records, Social Security numbers, financial account information, or other highly sensitive information through social media messages or lead-generation forms.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand visitor activity, measure performance, and improve our marketing.

Depending on the services enabled on our website, these technologies may be provided by Wix and by analytics or advertising services such as Meta, TikTok, Google, or similar providers.

These third parties may collect information about your device and interactions with our website according to their own privacy practices.

Where required by applicable law, you may be provided with choices regarding certain cookies or advertising technologies.

5. How We Share Information

We may share personal information with service providers that assist us in operating our business, such as:

Website hosting and technology providers
Appointment and scheduling providers
Email and communications providers
Marketing and advertising platforms
Analytics providers
IT and cybersecurity providers
Professional advisers when necessary

We may also disclose information when required by law, legal process, regulation, governmental request, or when reasonably necessary to protect our rights, customers, employees, or business.

We do not sell personal information for monetary compensation.

Certain disclosures to advertising or analytics partners may be considered “sharing” or “sale” under some U.S. state privacy laws. Where applicable, individuals may have the right to opt out of those activities.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, comply with legal or regulatory obligations, resolve disputes, and maintain appropriate business records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no internet transmission, website, email system, or electronic storage system can be guaranteed to be completely secure.

8. Health Information

Information submitted through general website contact forms, social media platforms, or advertising lead forms should not be used to transmit confidential medical records or detailed sensitive health information.

To the extent that Miel Med Spa is subject to the Health Insurance Portability and Accountability Act (“HIPAA”) with respect to particular protected health information, such information may be subject to separate privacy practices and legal requirements.

This website Privacy Policy is not intended to replace any Notice of Privacy Practices that may be required under HIPAA.

9. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, including the right to:

Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used or disclosed
Opt out of certain marketing communications
Exercise other privacy rights available under applicable law

To submit a privacy request, contact us using the information listed below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you receive promotional emails, text messages, or other marketing communications from Miel Med Spa, you may unsubscribe or opt out using the method provided in the communication or by contacting us.

Opting out of promotional communications will not prevent us from contacting you regarding an appointment, inquiry, transaction, or other service-related matter.

11. Children's Privacy

Our website and online services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

12. Third-Party Websites

Our website or social media profiles may contain links to websites or services operated by third parties.

Miel Med Spa is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any third-party services they use.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the updated version will be posted on this page and the “Effective Date” above will be revised.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

Miel Aesthetic Med Spa LLC

Doing business as Miel Med Spa
3971 SW 8th St
Miami, FL 33134
United States

Phone: +1 305-450-6800
Email: mielbeautyglow@gmail.com
Website: www.mielmedspa.com